Frequently Asked Questions



  • How do I schedule my first session with Clementina?
  • Please select the type of session you would like, make your payment and complete thecontact form.  Clementina will then contact you within 24 hours by e-mail, to confirm that she has received your request and payment. All correspondence is conducted through e-mails and is kept strictly confidential. 

  • When do I pay for my session?
    All sessions must be paid in advance through our website. Upon receipt of your payment, Clementina will then contact you to schedule your session.


  • What is your cancellation or rescheduling policy?
  • Private sessions may be rescheduled to accommodate unforeseen circumstances, with a 48 hour notice, however any sessions cancelled or missed without a 48 hour notice will be forfeited. Therefore, if you need to make a change to your scheduled private session, please contact Clementina immediately via e-mail.

  • Do you provide refunds?
  • All completed sessions, missed sessions (where by you do not answer your phone or Zoom.us at the designated time), or cancelled sessions with less than a 48 hour notice are non-refundable.

  • Do I call you, or do you call me?
  • Clementina will e-mail you your Zoom link 1 hour prior to your scheduled session. Please copy/paste the link into your browser and then Click Enter to join Clementina in her Zoom office.  Please be on time for your session. If you do not connect with Clementina at your scheduled time, you will not be eligible for a refund.

  • Where does the session take place?
  • All private sessions with Clementina are either 30 or 60 minutes long and are available by appointment only. And are conducted through Zoom ( A Video Conference).

    The fee is $200. per hour and is pre-paid at the time you book your session.  Please make sure that you have a private, quiet, uninterrupted space for the entire duration of your  session.


  • How long is my session?
  • Intuitive Soul Readings are either 30 or 60 minutes long. Private Consultations are one hour (60 minutes).

  • Keeping Your Private Session:
  • After your private session has been scheduled and confirmed by your payment, please make sure that you immediately notate the time and date in your own personal date book. We do not send out reminders or confirmation notices, so it will be your responsibility to manage your appointed scheduled time. Also, it is very important that you join Clementina through Zoom at your designated time. If you are running late, your session will still end at its original scheduled time.



  • Does Clementina provide an audio/video recording of the session?
  • Audio recordings are available upon request.

  • Can I e-mail Clementina my questions prior to our scheduled session?
  • We highly recommend that if you do have any specific questions that you would like to ask Clementina, that you simply write them down in your journal, and then refer to them during your private session.

  • How many private sessions with Clementina do you recommend?
  • Everyone is unique and at their own level of spiritual evolution and consciousness. We therefore, recommend that you start off with your first private session, and then Clementina will advise you if she feels additional private sessions would be beneficial.

  • Please Note: Clementina Marie Giovannetti is not a physician, licensed mental health counselor or medical health care provider and may not provide medical diagnosis or recommend discontinuance of medically prescribed treatments. If a client desires a diagnosis or any other type of treatment from a different practitioner, the client may seek such services at any time. If you are under the care of a physician or a licensed therapist, you should not ignore their advice or discontinue treatment. Please consult with your therapist or physician before making any changes in his/her prescribed treatment.

  • Disclaimer: The information on this website is not purposed to replace professional medical diagnosis, treatment or even professional advice. You should always consult a qualified and licensed healthcare professional with questions about any medical condition.  

Private & Confidential Consultations


with  Clementina Marie Giovannetti

Gifted Healer

Clementina